Light Leads Custom CRM
We empower small businesses to achieve their goals
Light Leads is an all-in-one sales and marketing platform designed to automate lead generation, follow-ups, and project acquisition for businesses. It streamlines online presence management, customer engagement, and communication to drive business growth.
Light Leads is an all-in-one sales and marketing platform designed to automate lead generation and follow-ups for businesses. It streamlines online presence management, customer engagement, and communication to drive business growth.
Leads are slipping through your fingers, we fix that.
Most small businesses don’t struggle with getting attention - they struggle with what happens after. A new lead comes in… then disappears.
The message sits unread, the call is missed, the follow-up never happens. By the time you respond, that person has already bought from your competitor.
Light Leads CRM exists to close that gap. It takes the mess of running a business (texts, calls, emails, socials) and puts it into one simple system that handles follow-up for you.
Capture: Every lead flows into one dashboard. Doesn’t matter if they came from Facebook, Google, your website, or WhatsApp.
Respond instantly: Automated SMS and emails go out within seconds, so nobody feels ignored.
Book & confirm: Clients schedule themselves, get reminders, and actually show up.
Track deals: Visual pipelines show you exactly where every client is.
Grow reputation: Once a job is done, the system asks for a review - boosting your Google ranking on autopilot.
Why Choose Light Leads CRM?
Made for small business → Easy to learn, simple to use, no corporate fluff.
All-in-one → Stop juggling 6 different apps.
Direct integrations → Ads, website, socials, all connected.
Support that cares → We don’t dump software on you and disappear — we help you make it work.
Light Leads Custom CRM
Light Leads is an all-in-one sales and marketing platform designed to automate lead generation, follow-ups, and project acquisition for businesses.
It streamlines online presence management, customer engagement, and communication to drive business growth.
Key Features:
Automated Lead Generation: Capture and manage leads from multiple platforms in one centralised dashboard.
Website & Funnel Builder: Launch high-converting websites and landing pages with ease.
Automated Communication: Use SMS and email to follow up with leads and clients automatically.
Online Appointment Scheduling: Simplify bookings with integrated calendar tools and automated reminders.
Review Generation Tools: Boost online reputation by encouraging and managing customer reviews.
Unified Messaging
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Call & Lead Tracking
Track every call and lead in real time while keeping your team accountable and your sales pipeline organised. Never lose sight of where a lead came from or what was discussed.
Call recording and playback
Local or toll-free call tracking numbers
Source attribution for each lead
Missed call follow-up automations
Tagging, notes, and lead status tracking
Assign leads to team members or pipelines
Smart Booking System
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Smart Booking System
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Marketing Automation
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
CRM & Pipelines
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Review Management
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Key Features
Unified Messaging
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Smart Booking System
Automate your appointment bookings with a calendar that works for you 24/7. Let clients book online, receive reminders, and reschedule with ease.
Google Calendar sync
Custom availability and service types
Booking forms with intake questions
Auto-confirmation, reminders, and follow-ups
Reschedule and cancellation links
Embed on websites or landing pages
Call & Lead Tracking
Track every call and lead in real time while keeping your team accountable and your sales pipeline organised. Never lose sight of where a lead came from or what was discussed.
Call recording and playback
Local or toll-free call tracking numbers
Source attribution for each lead
Missed call follow-up automations
Tagging, notes, and lead status tracking
Assign leads to team members or pipelines
Marketing Automation
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
CRM & Pipelines
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Review Management
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Review Management
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Content Scheduler
Plan and automate your social media posts from a single dashboard. Stay consistent without spending all day on content creation.
Schedule posts to Facebook, Instagram, Google
Visual content calendar
Add images, videos, captions, and hashtags
Post previews before publishing
Queue management and post history
Works across multiple brands or pages
Payments & Invoicing
Get paid faster with simple automatic invoicing, integrated payments, and even membership features. Light Leads helps you manage the money side of your business with ease.
Send branded invoices in seconds
Stripe and PayPal integration
Automated payment reminders
Sell memberships or subscriptions
Payment links embedded in funnels or emails
Track invoice status and payment history
Ready to Make Things Move?
Lets build something that works for you
Call & Lead Tracking
Track every call and lead in real time while keeping your team accountable and your sales pipeline organised. Never lose sight of where a lead came from or what was discussed.
Call recording and playback
Local or toll-free call tracking numbers
Source attribution for each lead
Missed call follow-up automations
Tagging, notes, and lead status tracking
Assign leads to team members or pipelines
Smart Booking System
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Marketing Automation
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
CRM & Pipelines
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Review Management
Stay on top of all client conversations with one shared inbox for SMS, email, and WhatsApp. Keep communication fast, personal, and organised without switching between platforms.
Centralised inbox for SMS, email, and WhatsApp
2-way messaging with full history tracking
Automated responses and follow-ups
Missed call text-back feature
Message templates and quick replies
Frequently Asked Questions
How much does CRM software cost for a small business in Australia?
Light Leads CRM starts at $297/month with everything included. No hidden fees, no per-user charges. You get automated follow-ups, 2-way messaging, calendar bookings, pipeline tracking, and a dedicated support team. Most small businesses pay between $29 and $297/month for CRM software in Australia.
What CRM features do service businesses actually need?
At a minimum: automatic follow-up when a lead comes in, a mobile app so you can check your schedule between appointments, 2-way SMS and email, calendar booking links you can send to customers, and a simple pipeline to track who needs a quote, who is booked in, and who needs a follow-up. Light Leads CRM has all of this built in.
What is the difference between Light Leads and ServiceM8 or Tradify?
ServiceM8 and Tradify are great for job management: scheduling, quoting, and invoicing. Light Leads handles everything that happens before and after the job: capturing leads, following up automatically, booking appointments, sending review requests, and running marketing campaigns. Many of our clients use both.
How long does it take to set up a CRM?
Not long. We build everything for you during onboarding and guide you through a short training session. Most businesses are fully set up within a week, even if you are not tech-savvy.
Can Light Leads connect to tools I already use?
Yes. Light Leads supports integrations with Google tools, payment gateways, social platforms, and more. If you are already using other software, we can usually connect it.
How much does CRM software cost for a small business in Australia?
Light Leads CRM starts at $297/month with everything included. No hidden fees, no per-user charges. You get automated follow-ups, 2-way messaging, calendar bookings, pipeline tracking, and a dedicated support team. Most small businesses pay between $29 and $297/month for CRM software in Australia.
What CRM features do service businesses actually need?
At a minimum: automatic follow-up when a lead comes in, a mobile app so you can check your schedule between appointments, 2-way SMS and email, calendar booking links you can send to customers, and a simple pipeline to track who needs a quote, who is booked in, and who needs a follow-up. Light Leads CRM has all of this built in.
What is the difference between Light Leads and ServiceM8 or Tradify?
ServiceM8 and Tradify are great for job management: scheduling, quoting, and invoicing. Light Leads handles everything that happens before and after the job: capturing leads, following up automatically, booking appointments, sending review requests, and running marketing campaigns. Many of our clients use both.
How long does it take to set up a CRM?
Not long. We build everything for you during onboarding and guide you through a short training session. Most businesses are fully set up within a week, even if you are not tech-savvy.
Does Light Leads help me get more Google reviews?
Yes. Light Leads automates review requests after a job is done. Customers get a text or email asking them to leave a review, which helps you build a stronger Google rating and attract new clients.
Does CRM software work for solo operators or bigger teams?
Both. Light Leads is built for solo operators who need to save time, and it scales for teams with lead assignment, user management, and performance tracking.
Can I host my website on Light Leads?
Yes. You can create, manage, and host both websites and funnels directly on Light Leads. No need for separate hosting or page builders.
What kind of support do I get?
We offer support via chat, email, and phone. We are based in Australia and understand the needs of local service businesses. You also get onboarding guidance and ongoing check-ins.
Can Light Leads connect to tools I already use?
Yes. Light Leads supports integrations with Google tools, payment gateways, social platforms, and more. If you are already using other software, we can usually connect it.
Can I manage my CRM from my phone?
Yes. Light Leads has a mobile app that works on all devices. You can manage leads, reply to messages, check bookings, and track your pipeline on the go.
Does Light Leads help me get more Google reviews?
Yes. Light Leads automates review requests after a job is done. Customers get a text or email asking them to leave a review, which helps you build a stronger Google rating and attract new clients.
Does CRM software work for solo operators or bigger teams?
Both. Light Leads is built for solo operators who need to save time, and it scales for teams with lead assignment, user management, and performance tracking.
Can I host my website on Light Leads?
Yes. You can create, manage, and host both websites and funnels directly on Light Leads. No need for separate hosting or page builders.
What kind of support do I get?
We offer support via chat, email, and phone. We are based in Australia and understand the needs of local service businesses. You also get onboarding guidance and ongoing check-ins.
Get in touch with us
Have questions, ideas, or just need a hand getting started? We’d love to hear from you. Whether you're a looking to simplify your workflow, ready to scale, or just curious about how Light Leads can support your growth, we're here to help, no jargon, no pressure.
Getting in touch is easy. Fill out our quick contact form, give us a call, or send us a message, we’ll get back to you promptly. We’re not just about tech; we’re about people, partnerships, and making business feel a whole lot easier.
0483 923 331
Send us a message
By providing your phone number, you agree to receive text messages from Light Leads.
Get in touch with us
Have questions, ideas, or just need a hand getting started? We’d love to hear from you. Whether you're a looking to simplify your workflow, ready to scale, or just curious about how Light Leads can support your growth, we're here to help, no jargon, no pressure.
Getting in touch is easy. Fill out our quick contact form, give us a call, or send us a message, we’ll get back to you promptly. We’re not just about tech; we’re about people, partnerships, and making business feel a whole lot easier.
0483 923 331
Send us a message
By providing your phone number, you agree to receive text messages from Light Leads.
Trusted digital marketing partner for small to medium businesses in Australia, Brazil, and globally.
More
Copyright 2026. Light Leads. All rights reserved